Returns & Refunds
Return & Refund Policy
We want you to be completely satisfied with your purchase.
Return Window
You have 7 days from the date of delivery to request a return.
Return Conditions
- Item must be unused, in original condition, and in its original packaging
- All accessories, manuals, and original box contents must be included
- Item must not show any signs of wear or damage from use
Return Shipping
The buyer is responsible for return shipping costs. We recommend using a trackable shipping method.
Refund Process
- Contact us within 7 days of delivery to request a return
- We will provide a return authorization and shipping address
- Ship the item back at your own cost
- Once received and inspected, your refund will be processed within 3-5 business days
- Refunds are issued to the original payment method
Non-Returnable Items
- Used or damaged tools
- Items missing original packaging or accessories
- Items past the 7-day return window
Defective or Wrong Items
If you receive a defective or incorrect item, contact us immediately. We will cover the return shipping cost and send a replacement or issue a full refund.
How to Start a Return
Email us or use the chat to start a return. Please include your order number and reason for return.